health and safety

10 Essential Elements of an Incident Report

Oct 04, 2019

Effective procedures following workplace incidents are key in cultivating a culture of safety within your business. Ever...


The hospitality industry in Australia is growing, and many employers are expanding their businesses. If you find yourself in this situation, you’ll probably agree that growing a hospitality business is both exciting and stressful.

The hospitality sector employs many young workers and casual workers. While many of these employees are inexperienced, they’re also being entrusted with hazardous chemicals, dangerous equipment, and often working long hours. Without appropriate safety best practices, this work environment can become risky.

In this post, we’ll look at 5 OHS questions hospitality venues should be asking to combat these challenges. Let’s get started.

1. What are the health and safety risks facing my hospitality business?

Some of the most common health and safety risks in hospitality are associated with repetitive actions. Over time, joints and muscles can get sore from repeated actions, and injuries can occur. Also, people can get tired and distracted when they’re performing the same actions over and over.

Hospitality workers are also exposed to hazardous chemicals such as cleaning solvents and pesticides. If these chemicals aren’t handled with care, they can cause burns and other injuries. Additionally, your employees could face risks associated with power cleaning tools (like vacuum cleaners) and kitchen appliances (stoves, mixers, etc.). Clearly, there are some serious health and safety risks faced by hospitality workers.

2. Where should we be improving?

With so many aspects of health and safety in the workplace, it can be difficult to know where to start. One of the best ways to prioritise your OHS tasks and work efficiently toward OHS compliance is to document your processes, find out where you’re not compliant, and create a safety management system. The easiest and most effective way to accomplish these tasks is to use OHS software.

3. What OHS benchmarks should we aim for?

Instead of researching best practice standards for every area of your business, aiming for ISO and ANZ standards will help you to achieve several objectives. First, ISO and ANZ standards ensure safety standards across your entire business, making sure that nothing falls through the cracks.

Second, ISO and ANZ standards are internationally recognised and will help customers, suppliers, and contractors to feel more comfortable working with you. These standards are updated from time to time, so as you review your company’s compliance, you’ll always stay on the cutting edge of OHS standards if you’re ISO and ANZ compliant.

4. How does the hospitality sector compare to other sectors?

Case studies show that working in the hospitality industry is stressful. This doesn’t come as a surprise. Many hospitality workers are on their feet for many hours at a time, and all you have to do is visit a popular restaurant during the dinner rush to see how much stress these workers can face on a daily basis.

According to SafeWork Australia, the most dangerous industries for workers include the following:

  • Transport, postal and warehousing
  • Agriculture, forestry and fishing
  • Construction
  • Administrative and support services
  • Electricity, gas, water and waste services

There are many industries that face higher rates of injury than the hospitality industry, but that doesn’t mean hospitality workers are in the clear. More than 18,000 workers in the NSW hospitality industry suffered injuries at work over the past three years.

5. How can we better manage our OHS challenges?

A great place to start is to document where you are now and what your biggest challenges are, which is easy to do using OHS software. With this information, you can receive reports and notifications that will help you to take corrective action, track accountability, and make wise business decisions.

To learn more about our OHS software and what it can do for you and your workers, get a free demo or contact us at Vault.Get a Vault demo


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